Susan is Professor and Head, Department of Banking and Finance, Monash University, and a leading expert in consumer financial decision-making, pensions, and retirement finance. She works closely with pension funds, regulators, and financial services firms to improve outcomes for members and retirees. Susan serves on the Mercer CFA Institute Global Pensions Index Steering Committee, the Australian Securities and Investments Commission Consultative Panel, and she was a founding director of pension fund member advocacy organisation, Super Consumers Australia.